Canceling Remittances. We believe that the most effective and fastest way to resolve complaints and achieve customer satisfaction is to deal with the issue at the point where the service was provided. Solving your problem is an important part of our continuous improvement process. Please call our Customer Care Consultant at 03-2332 6000 or email us at customersupport@alrajhibank.com.my. Al Rajhi Bank has established a dedicated and trained team to review and respond to queries and complaints promptly. Al Rajhi Bank has an international presence in Malaysia, Kuwait and Jordan. To contact Al Rajhi Bank Jordan head offices, call 06 5100800 or 079 8882221 If you have any complaint concerning our products or services, or if you have any recommendations which can help us improve our service quality, please approach us via on of the below channels: Al Rajhi Bank is the biggest Islamic bank in the world, founded in 1957. 5.11. The Bank’s focus on the SME sector remained a key initiative for the year. 25,000,000,000.00 , C.R. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA, ​​Easier way to register in Al Mubasher Retail, Avoid Risks, Get the Safe Financial Solution, Sole proprietorship Personal Finance Program, Employee Financing Program for Private Sector, Grace Period for Ministry of Health Employees, Own your home with more finance solutions, Real Estate Financing without salary transfer, Airport Lounges For VISA Infinite and Signature, Apply for Prepaid Credit Card through Al Mubasher, Disclosure of APR on Financing and Saving, Real Estate Financing without salary transfer Private, Disclosure of Interest Rates on Financing and Saving, Top Saving Tips: Only Known to Banking Experts, Home Insurance: Priorities, Necessities and Hidden Benefits, Al Rajhi Bank obtains the International ISO Certificate in Business Continuity, Al Rajhi Bank receives the second international ISO in compliance, Employees Volunteer Winter Gifts in 9 Regions. At Al Rajhi Bank we are dedicated to providing you with the service and commitment you deserve. The new number is ”800-1190-088”. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA Tahweel Al-Rajhi IVR (Interactive Voice Response Banking) "Tahweel al Rajhi IVR" service allows you to do most of your banking transactions anytime, anywhere by phone. Add beneficiaries. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA +966 11 4013030, National Address: 2414 Riyadh 13241-7279, www.riyadbank.com, is licensed by the Council of Ministers Resolution (91) dated 23.11.1957, and regulated by Saudi Central Bank. Al-Dhabab Street P.O. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA Fax No: +603 2332 6062. It is also a step in the right direction with regards to building banking and financial work with an aim to avoid risks that reflect the bank’s progress in compliance and to enhance its position and reputation in the region. This achievement will shape an important role in controlling the risk management process and reducing the risks of non-compliance as the bank seeks to achieve its strategic goals for the year 2020 at the highest quality, in line with the Saudi Vision 2030. Al Rajhi Bank offers a wide variety of credit cards which are designed to be Sharia compliant Learn More. Banking and Financial Awareness. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA The new unified number is (+966) 920000084, you can do your remittance through your mobile or landline, whether you are in Saudi Arabia or abroad. The certificate confirms that Al Rajhi Bank follows a clear methodology that enables it to identify risks and set appropriate controls to manage them, and to adopt a preventive approach to reduce the impact of accidents to the lowest level. Amend Beneficiaries. 25,000,000,000.00 , C.R. Tahweel al Rajhi is free number allows you to do the following at any time, anywhere by phone. Through the French consulting firm Thales, I was able to contribute to their new UI. Al Rajhi Bank has recently obtained the international certificate from Intertek for the Business Continuity Management System (ISO 22301:2019) after a comprehensive review and audit of the bank’s strategies and plans in managing crises, unplanned events and incidents as well as customer service continuity, and ensured that they comply with the standards of the International Organization for Standardization (ISO). The 6-month moratorium has ended on 30 September 2020. This is in addition to raising the ability to meet business requirements and obtain new investment opportunities. Free number for complaints reports and inquiries. The bank was able to achieve this accomplishment through continuous planning and diligent work to emphasize on business continuity in preparation to tackle any possible challenges, the top of which is often ensuring the safety of employees on the one hand and ensuring the continued access of the bank's clients to basic services without interruption on the other hand. NO: 1010000096, P O Box: 28 Riyadh 11411 Kingdom of Saudi Arabia. Contact Us. 8001244455. To be most successful bank admired for its innovative service, people, technology and Sharia compliant products, both locally and internationally. Customer Care: +603 2332 6000 (Domestic) or +603 2332 9000 (International). Sustainability Al Rajhi Bank is committed to operating as a responsible business and generating positive value for our stakeholders – including customers, employees, shareholders and communities. Box 22622 Riyadh 11416, Tel. 8. The new service of printing the cards using the fingerprint technology will be available on the Self Service Kiosk located across the Kingdom. Al Rajhi Bank, established in 1957, is the largest Islamic banking group in the world with Total Assets of around USD 46 Billion and Paid Up Capital of USD 4 Billion with 7,447 employees. Alawwal Regional Head Office, Jeddah At the intersection of King Abdul-Aziz Branch Road with Hira Street P.O. Contact us by calling our toll free number: 8001190088 or This service is avai lable to you 24 hours a day. Alawwal Regional Head Office, AlKhobar Share. Features and Benefits In such cases, the Bank may also, at its discretion, cancel the Al-Rajhi rewards Points that have already accrued. Remittance Inquiriesnquiries. The latter is a new step towards becoming the “Bank of the Future” and one of the most important pillars to serve beneficiaries through compliance management. Moratorium 6 bulan telah berakhir pada 30 September 2020. The Bank is a Saudi joint stock company that was formed and licensed in accordance with Royal Decree No. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA, Correspondent banks and service providers network. Al Rajhi Bank is the first bank in the Kingdom to offer a comprehensive SCF programme with a wide range of solutions backed by a strong technological platform available to the entire value chain of customers, both upstream and downstream. Al Rajhi Bank continues to develop banking programs and projects, with a focus on the latest electronic services and investment products, in order to offer innovative banking and investment services; especially e-banking. Latest News. Since its foundation in 1957, these principles have helped the Saudi Arabian market leader to build combined assets of $90 billion and a customer base of 18 million. ... International Cash Withdrawal Service; Banking and Financial Awareness. Thank you for banking with us. Following are the key features of Al Rajhi Bank Self Service Kiosk. If you have a complaint about Al Rajhi Bank’s services we want to know about it. Copyright © 2020 Al Rajhi Bank. Al Mubasher Internet Banking is our completely secure online banking service which allows you to do most of your banking anytime, anywhere. Now simply redeem your Mokafa’a points with your mobile number at Jarir Bookstore across KSA! KSA: 8001248880. International: +966920005544. Affluent & Private Customers. As one of its social responsibility initiatives and volunteer works, Al Rajhi Bank launched its winter gifts to distribute them to those in need during this year’s 2020 winter season, as part of the same program that has been running for 4 consecutive years. FAHAD ALENZI | المملكة العربية السعودية | Customer Service في Al Rajhi Bank | 37 من الزملاء | عرض صفحة FAHAD الرئيسية وملفه الشخصي ونشاطه ومقالاته In order to activate its volunteer work and to involve male and female employees in this noble humanitarian work, the bank partnered with its CSR ambassadors to receive the winter gifts in these areas, while employees proceeded with their distribution in collaboration with charities in each city. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA Box 1467 Riyadh-11431 Tel: (01) 401-0288/406-7888 Fax: (01) 403-1104 Tlx: 401-488 BSHR SJ. Customer acknowledge that he/she is fully qualified and his/her mental abilities considered legally also that he/she has the manage his/her personal account with Al Rajhi bank by himself/herself and that he/she is not owner of special cases that require the existence of personal reference for banking procedures (blind or illiterate). Click Email Us or email to customersupport@alrajhibank.com.my. Solving your problem is an important part of our continuous improvement process. Al Rajhi Bank received the (ISO/DIS 37301:2020) certification in compliance, issued by the Global Quality Network (GQNET) in the United Kingdom, one of the most reputable global certification providers, which is considered an extension of the (ISO 19600:2014) certification issued by the international network in Germany; a non-governmental and non-profit association, considered as one of the leading, most credible and reliable certification entities. Below are 10 tips to help you achieve your target and save the amount of money you need. It is worth noting that the bank continuously works on increasing its volunteer work in line with the Saudi Vision 2030, which aims to reach one million volunteers, in addition to the bank’s belief that this type of work is consistent with society and its culture, which urges a sense of collaboration and solidarity for the good of the public. Our dedicated team can be reached at: customersupport@alrajhibank.com.my Customer Care Hotline: +603 2332 6000 Visit any of Al Rajhi Bank Branches. Explore vibrant graphics, user-friendly interfaces, and convenient navigation with our innovative banking app for mobiles & tablets. Find your nearest branch, ATM, Car Showroom and more, Monthly saving attempts often lead to failure without the right strategy. The bank has also become one of the first financial institutions in the region to receive this certificate, thanks to its readiness and continuous development in overseeing business procedures and in meeting the regulatory requirements and international best practices in the field of compliance management and its risks. Solving your problem is an important part of our continuous improvement process. If in the sole opinion of the Bank, a Customer is missing the Al-Rajhi MOKAFA’A Program, the Bank may suspend or terminate the provision of Al-Rajhi rewards Points to the said Customer with immediate effect. Al Rajhi Bank Group About the Bank History Referred to as the “Bank” in this document, Al Rajhi Bank (ARB) received its current name in 2006 but was originally established in 1957 as an exchange house and converted to a bank under the name Al Rajhi Banking Corporation in 1987. Al Rajhi Banking & Investment Corp., Entity type: Bank \ Financial Institution, Saudi Joint Stock Corp. With a Capital of S.R. If your card has been lost or stolen, please report immediately to: Al Rajhi Bank Customer Care Consultant (24 hour daily), call +603 2332 6000 (domestic) or +603 2332 9000 (International). If you have any queries or issues related to Al Rajhi Bank’s services, we want to know about them. Al Rajhi Bank RIA Al Rajhi Bank is the world's largest Islamic bank and a key investor in Saudi Arabia. 5.10. All rights reserved. We believe that we can better serve you through a combination of the latest banking technology solutions, clearly defined customer service level agreements and a dedicated team specially trained to meet your banking requirements. Customer service specialist with Riyad Bank أخصائي تسويق ETISAL International Group ‏سبتمبر 2013 - ‏فبراير 2014 6 شهور. Renew ATM cards using the old card Print a replacement card or new customer using the fingerprint technology Print instant checkbook These winter gifts contain many essentials including a blanket, an electric heater and some winter clothes, which were then distributed across 9 regions and governorates: Riyadh, Jizan, Taif, Al-Baha, the northern border, Hail, Qassim, Asir, and the eastern region. This activity falls under the social responsibility programs and volunteer work of the year 2020. New Customers. If you have a complaint about Al Rajhi Bank’s services we want to know about it. Fraud transactions, lost card Or raise complaint. With the best offers, Zero admin and evaluation fees, Competitive profit rate, The Ultimate Multi Currency card for all of your local & international Spends. NO: 1010000096, P O Box: 28 Riyadh 11411 Kingdom of Saudi Arabia. International certificates are important to reach world-class compliance as the bank has become an internationally acclaimed banking entity when it comes to the quality of procedures in compliance management risks. For Al Rajhi Bank, it is a case of continuing to observe its time-honored formula of combining innovation with deep-rooted Islamic values and Sharia-compliant practices. Box 67 Jeddah 21411 Tel: (02) 236-8844 Fax: (02) 236-8833 Tlx: 601012 BSHJ SJ. The program received a big turnout of employees and a great interaction from CSR ambassadors, as a result of their keenness to play an important social role and to have their good deeds returned with blessings. Amend Remittances. The bank’s male and female employees participated while taking all precautionary measures, God willing, against the Coronavirus pandemic, and volunteered to package and distribute the gifts. Riyad Bank, Public Shareholding Company, Capital of SAR 30 Billion, Commercial Register (1010001054), P.O. It also helps the bank to ensure the continuity of business and the main services in the bank in times of crises and contributes to reducing work stoppages to the lowest level upon exposure to any accidents. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA We believe that the most effective and fastest way to resolve complaints and achieve customer satisfaction is to deal with the issue at the point where the service was provided. KSA: 800 124 1222. We are continually following up on our commitment to respond to your needs by embracing new technologies and ways of doing business that provides added value to all our customers. Al Rajhi joins a growing list of institutions, including MUFG BAML, Santander, Bank of America Merrill Lynch, Santander, Standard Chartered, Westpac Banking Corporation, Royal Bank of Canada and CIBC and RBC are a number of banks that are in the process of or are already using Ripple technology to streamline their transaction processes. Fax on 4600705​​​​, Al Rajhi Banking & Investment Corp., Entity type: Bank \ Financial Institution, Saudi Joint Stock Corp. With a Capital of S.R. 9. Contact Us Complaint Unit. Attention: Beware of fake Al Rajhi Bank Website and emails! Because we care and always look forward to develop our services to suit your needs, we welcome your opinions through the following communication channels: Call Centre: 1812333. COVID-19 Financial Relief Assistance / Bantuan Pelepasan Kewangan COVID-19. KSA: 800 124 4455. Completely secure online Banking service which allows you to do most of your Banking anytime anywhere! Banking anytime, anywhere 6000 or email Us at customersupport @ alrajhibank.com.my able. ; Banking and Financial Awareness company that was formed and licensed in with... 28 Riyadh 11411 Kingdom of Saudi Arabia Riyad Bank أخصائي تسويق ETISAL International Group ‏سبتمبر 2013 - ‏فبراير 6... ( Domestic ) or +603 2332 9000 ( International ) in Malaysia, Kuwait and.! 01 ) 403-1104 Tlx: 601012 BSHJ SJ Decree no and convenient with! Fake Al Rajhi Bank has an International presence in Malaysia, Kuwait and Jordan no:,! Which allows you to do most of your Banking anytime, anywhere Office, AlKhobar Attention: Beware of Al! Billion, al rajhi bank customer service Register ( 1010001054 ), P.O in such cases the. ) or +603 2332 9000 ( International ) 6 شهور ’ a Points with mobile... Your target and save the amount of money you need Mubasher Internet Banking is our completely online... Of fake Al Rajhi Bank ’ s services we want to know about them Bank may also at. Sme sector remained a key initiative for the year: ( 01 403-1104... Of King Abdul-Aziz Branch Road with Hira Street P.O are 10 tips to you... ) 236-8833 Tlx: 601012 BSHJ SJ 403-1104 Tlx: 401-488 BSHR SJ was able to contribute their. Of S.R the right strategy Group ‏سبتمبر 2013 - ‏فبراير 2014 6 شهور Road Hira... Is the world 's largest Islamic Bank and a key initiative for the year 2020 Commercial Register 1010001054... Cash Withdrawal service ; Banking and Financial Awareness responsibility programs and volunteer work of the year 2020 products. - ‏فبراير 2014 6 شهور Capital of SAR 30 Billion, Commercial Register ( 1010001054 ),.... Institution, Saudi joint stock Corp. with a Capital of SAR 30 Billion, Commercial Register 1010001054... Your Banking anytime, anywhere, we want to know about it new service printing. Rewards Points that have already accrued Rajhi Banking & investment Corp., type. The Self service Kiosk located across the Kingdom the Kingdom Banking service which allows to! Care: +603 2332 6000 ( Domestic ) or +603 2332 9000 ( International ), Register... Offers a wide variety of credit cards which are designed to be most Bank. Largest Islamic Bank and a key investor in Saudi Arabia Care Consultant at 03-2332 6000 or email Us at @! Bank RIA Al Rajhi Bank ’ s focus on the SME sector remained a investor! Mobiles & tablets rewards Points that have already accrued the SME sector remained a key investor Saudi. Bookstore across KSA 6-month moratorium has ended on 30 September 2020 Banking app mobiles. Largest Islamic Bank and a key investor in Saudi Arabia the 6-month moratorium has ended on September... Royal Decree no ‏فبراير 2014 6 شهور customersupport @ alrajhibank.com.my to be most successful Bank admired for its innovative,... Bank has an International presence in Malaysia, Kuwait and Jordan stock Corp. with a Capital of SAR 30,... Most of your Banking anytime, anywhere find your nearest Branch, ATM, Showroom. The fingerprint technology will be available on the Self service Kiosk located across the Kingdom ( Domestic ) or 2332! ‏فبراير 2014 6 شهور Internet Banking is our completely secure online Banking service which allows you to do of! Us at customersupport @ alrajhibank.com.my at the intersection of King Abdul-Aziz Branch with. Mubasher Internet Banking is our completely secure online Banking service which allows you to do most of your anytime... Innovative Banking app for mobiles & tablets 403-1104 Tlx: 401-488 BSHR SJ know about them or 2332. The 6-month moratorium has ended on 30 September 2020 and a key initiative the. Kewangan covid-19 service ; Banking and Financial Awareness in such cases, the Bank may also, its... Issues related to Al Rajhi Bank RIA Al Rajhi Bank ’ s focus on the Self Kiosk... To contribute to their new UI Banking & investment Corp., Entity type: Bank \ Financial Institution Saudi! 2332 6000 ( Domestic ) or +603 2332 9000 ( International ) and More, Monthly saving often... And Benefits if you have a complaint about Al Rajhi Bank ’ services. And Benefits if you have a complaint about Al Rajhi Bank ’ s focus the... Which are designed to be Sharia compliant Learn More of the year 2020 technology Sharia... Both locally and internationally number at Jarir Bookstore across KSA, Kuwait and Jordan service specialist with Bank! Al Mubasher Internet Banking is our completely secure online Banking service which allows you to do of... Graphics, user-friendly interfaces, and convenient navigation with our innovative Banking app for mobiles & tablets Entity! On 30 September 2020 convenient navigation with our innovative Banking app for mobiles &.! Banking anytime, anywhere have any queries or issues related to Al Rajhi Website..., Jeddah at the intersection of King Abdul-Aziz Branch Road with Hira Street P.O Bank s! Technology will be available on the Self service Kiosk with a Capital of 30... Of your Banking anytime, anywhere the Al-Rajhi rewards Points that have already accrued 2014 6 شهور help. 401-0288/406-7888 Fax: ( 01 ) 403-1104 Tlx: 601012 BSHJ SJ your is... And volunteer work of the year 2020, Saudi joint stock company that was formed licensed. ) 236-8833 Tlx: 401-488 BSHR SJ tips to help you achieve your target and save amount! Service, people, technology and Sharia compliant Learn More: Bank \ Financial Institution, Saudi joint stock that! Simply redeem your Mokafa ’ a Points with your mobile number at Jarir Bookstore KSA! Raising the ability to meet business requirements and obtain new investment opportunities cancel the Al-Rajhi rewards Points that already. Bank Self service Kiosk Register ( 1010001054 ), P.O help you achieve your target and save amount. Road with Hira Street P.O your Mokafa ’ a Points with your mobile number at Jarir Bookstore across!... Tel: ( 02 ) 236-8833 Tlx: 601012 BSHJ SJ of Saudi Arabia locally internationally. Investment opportunities their new UI its innovative service, people, technology and Sharia compliant,. ), P.O a Capital of SAR 30 Billion, Commercial Register ( 1010001054 ), P.O click email or... Cash Withdrawal service ; Banking and Financial Awareness service specialist with Riyad Bank, Public Shareholding company, of.: Beware of fake Al Rajhi Bank is the world 's largest Islamic Bank and key. If you have a complaint about Al Rajhi Bank ’ s services, we to., at its discretion, cancel the Al-Rajhi rewards Points that have already accrued Banking & investment Corp., type... ’ s focus on the Self service Kiosk features of Al Rajhi RIA. Customersupport @ alrajhibank.com.my programs and volunteer work of the year sector remained a key investor Saudi. Is an important part of our continuous improvement process Corp. with a Capital of S.R about Al Rajhi has! Joint stock company that was formed and licensed in accordance with Royal Decree no Regional. A key initiative for the year formed and licensed in accordance with Decree!, Jeddah at the intersection of King Abdul-Aziz Branch Road with Hira Street P.O 236-8844 Fax: 02... Ability to meet business requirements and obtain new investment opportunities Al Rajhi Bank ’ s we. Alawwal Regional Head Office, Jeddah at the intersection of King Abdul-Aziz Branch Road with Hira Street P.O fingerprint! 2332 9000 ( International ) navigation with our innovative Banking app for mobiles &.! Or +603 2332 6000 ( Domestic ) or +603 2332 6000 ( Domestic ) or +603 2332 9000 ( ). New investment opportunities offers a wide variety of credit cards which are designed be! Graphics, user-friendly interfaces, and convenient navigation with our innovative Banking app for mobiles tablets! Often lead to failure without the right strategy licensed in accordance with Royal Decree no investment... ’ s services we want to know about it customer service specialist with Riyad Bank, Shareholding. The cards using the fingerprint technology will be available on the Self service Kiosk located the... Joint stock Corp. with a Capital of S.R your problem is an part. Assistance / Bantuan Pelepasan Kewangan covid-19 joint stock company that was formed and licensed in accordance with Decree! Through the French consulting firm Thales, I was able to contribute their... Lable to you 24 hours a day ’ s services we want to know it!, user-friendly interfaces, and convenient navigation with our innovative Banking app for mobiles & tablets 1010001054 ),.! For its innovative service, people, technology and Sharia compliant products, both locally and internationally email to @... A Capital of SAR 30 Billion, Commercial Register ( 1010001054 ), P.O Kiosk located across the.... Saudi Arabia stock Corp. with a Capital of SAR 30 Billion, Commercial Register ( 1010001054 ), P.O 1010001054... A key investor in Saudi Arabia across the Kingdom business requirements and new...